Paypal Pro Integration not working on my form

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    Asked on January 05, 2018 at 11:51 AM


    I have copy and paste the API username, API password, and API Signature from Paypal account but it said it is unable to verify. How can I get this to work?

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    Answered on January 05, 2018 at 01:17 PM

    I have checked your JotForm and see that there is no Payment integration available on the form. Did you remove it? As I tried to integrate my PayPal Pro account, I see an error message that my country is not supported which is normal. It seems that the integration wizard seems to be working fine.

    Please check the API credentials are correctly copied and try again adding to your form to see if that works. If the issue still persists, please let us know. We will be happy to take a look again.