Error When Clicking Submit button it says " Too Many Request"

  • directmarketing4u
    Asked on January 5, 2018 at 12:13 PM

    Error When Clicking Submit button it says " Too Many Request"

    here's the url

    any help please ?

    Jotform Thread 1340138 Screenshot
  • Adrian
    Replied on January 5, 2018 at 1:29 PM

    We are sorry for the inconvenience.

    This error might appear if there are many submissions from the same IP.


    Can you please confirm that you are sending many submissions from the same IP / office?

  • David JotForm Support
    Replied on January 5, 2018 at 1:42 PM

    This should now be resolved.  If the error persists, let us know and we will be happy to have another look.

  • directmarketing4u
    Replied on January 5, 2018 at 1:43 PM

    Yes we are sending from same IP, always have never had this problem before


  • David JotForm Support
    Replied on January 5, 2018 at 2:21 PM

    There was a bug on our end that was causing the limits to not correctly reset.  The bug was fixed and the error should no longer be shown unless the 60 submission per minute per IP limit is exceeded.