Subject Line of email when you "Reply" to a submitter while reviewing submissions.

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    aimhighrc
    Asked on January 05, 2018 at 01:04 PM

    I sent this to your online chat support.  They are telling me the answer is no.  Can you, in the future, develop a default users can create for the subject line?


    When I am reviewing the submissions and I want to reply to the submitter(s) I click on "Reply." The subject line says "Re: Your Submission." How do I change that to something else? I want it to read the name of my form then the campers name so for example: "Aim High Running Camp Registration 2018 - (name of camper). Can I do this somehow?

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    EltonCris
    Answered on January 05, 2018 at 02:16 PM

    You can change that in your email notification. I think the same subject will be used when you hit the reply button in your email.

    Here's how:

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    aimhighrc
    Answered on January 05, 2018 at 07:17 PM

    Hi Elton - Thanks for the reply.  What you describe is correct for the question you think I asked.  I am specifically talking about when reviewing submissions within your program.  When I use your "Reply" button within viewing submissions the subject line says "Re: Your Submission"  What you describe works but not the way I need it to.  I think that it would be great as an improvement in the future.  BTW I love your customer service.  Very good.  Dave

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    Mike_G
    Answered on January 05, 2018 at 10:01 PM

    Thank you for the clarification. I see what you mean and from what I understand, you would like to have an option to change the "Subject" of the "Reply Submission" option in your form submissions page automatically. Just like how the "Email Subject" from email notifications can be changed, you would like to be able to use {form_title} and/or other {uniqueName} of the form fields in your form.

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    Also, from what I understand, you would like to have the value of the "Subject" line saved for your next submission reply.

    Since what you are looking for is not yet available, I have submitted a feature request on your behalf to our developers. Although we cannot guarantee that this will be implemented soon, please be assured that we will notify you in this thread once there is an update from our development team.

  • Profile Image
    aimhighrc
    Answered on January 05, 2018 at 10:43 PM
    Thanks!
    ...