Is it possible to change the charged amount after certain date?

  • sstte18
    Asked on January 5, 2018 at 4:54 PM

    is there a way to automatically change the price of this event on a specific date?  In this case, Jan 8?


    Also - in the app, every time this event comes up the title of the event has $% in it instead of just the straight text.  why?

  • Kevin Support Team Lead
    Replied on January 5, 2018 at 6:53 PM

    Unfortunately, it's not possible to have such functionality with the payment integrations, while selling subscriptions you can set up a first payment cost only, but it's not possible to change the date when the full price will be charged again. 

    Regarding your second matter, I'm not sure where the string is appearing, I have checked the amount on the payment section of your form and it seems to be working as expected: 

    Is it possible to change the charged amount after certain date?  Image 10

    May you please provide us more details about it? 

    We will wait for your response. 


  • sstte18
    Replied on January 5, 2018 at 7:42 PM

    I'll have to send a screenshot next time it occurs.

  • Kiran Support Team Lead
    Replied on January 6, 2018 at 12:50 AM

    Ok. Please do let us  know here if you notice the issue again. We will be happy to assist you further.

    Please refer to the guide below that can help you with sending a screenshot to the forum.

    https://www.jotform.com/help/438-How-to-Post-Screenshots-to-Our-Support-Forum

    Thanks!