- YES2MALAYSIAAsked on January 05, 2018 at 11:32 PM
Dear support team,
I tried changing my team to default and it always come out this theme. can you check for me whats the issue? a bug? more than 10 times i tried to change back to default.
- JotForm SupportTREVONAnswered on January 06, 2018 at 05:18 AM
If I am getting you correctly you would like to change your form from the current "Sleek" theme to the "Default" theme but its not changing?
I have tested the same and I was able to change the theme from "Sleek" to "Default" and the other way round. Kindly ensure you click on "Use Theme" button when changing the themes as shown below.
- YES2MALAYSIAAnswered on January 07, 2018 at 08:40 PM
Thanks Trevon, But today i check back it turn back to the dark theme. everytime i click change / use as default / remove theme etc.. it will change but after i refresh it or go to other tab, it will return back to the dark theme. Not sure what went wrong.
- YES2MALAYSIAAnswered on January 07, 2018 at 08:46 PM
Ive changed the theme to default stilll come out that.
- JotForm Supportashwin_dAnswered on January 08, 2018 at 03:22 AM
I did check your form and found that you have added an image as form background. That is the reason why it appears that it has dark theme but it's actually changed. Please check the screenshot below:
I have gone ahead and removed the background image of your form. Please check your form and see if it is displayed correctly. Do get back to us if you need any other changes.