Issues logging into my account

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    Asked on January 06, 2018 at 08:56 AM

    Good Day,

    I am experiencing issues logging into my account. When I tried to login I receive a message that reads auto-suspended. I have also tried to reset my password however I never received an email with instructions to see if that would work. Please provide some direction as I need to log on.

    Thank You!

  • Profile Image
    Answered on January 06, 2018 at 09:44 AM

    Your account got automatically suspended by our anti-phishing filter tool. 

    I investigated your form and I did not see any fields that violate our terms of use. I have now re-activated your account back in good condition. You can now use your forms and account properly.

    I hope this helps. If you have questions, please contact us again.