How can I recover deleted submissions

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    karichaplin
    Asked on January 06, 2018 at 09:10 AM

    I had a couple of submissions that were incomplete payments that I needed to remain. They were deleted. Can I get them back?


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    liyam
    Answered on January 06, 2018 at 09:47 AM

    Unfortunately, for submissions that are deleted, they cannot be recovered. If you have received email alerts in relation to the submissions, you can just search for those email alerts on your inbox.

    In relation to the email alerts as reference, you can check your email activity history and find the submissions that were sent via email. You can check this guide to know the steps how to view your email activity history/logs: https://www.jotform.com/help/293-How-to-View-All-Your-Form-Email-History

    If you have other questions, please let us know.