How do I change the PayPal account set in my form?

  • Innovate2012
    Asked on January 6, 2018 at 9:48 AM

    I want to change the address where the paypal payments are sent. how do I do this??


    How do I access 24/7 help from Jotform?? I need this answer now.

  • liyam
    Replied on January 6, 2018 at 10:33 AM

    Our apologies if there was quite some delay on responding to your inquiry. We have 24/7 support handling concerns of users like yours. Only that we address these concerns according to order of time that the concerns or inquiries were received.

    To resolve your issue, you can do the following steps:

    1) Edit your form and click the Payment Settings button
    2) Once the right panel appears, click the gear icon

    1515252752auth Screenshot 10

    3) Replace the email address under the Paypal account field and save your settings

    1515252560paypal account info fields Screenshot 21

    If you have other questions, please let us know.