Why I'm seeing the error message on submitting?

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    guavatone
    Asked on January 06, 2018 at 01:38 PM
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    Nik_C
    Answered on January 06, 2018 at 03:33 PM

    I checked your form and this is the error I saw on submitting:1515270588Screen Shot 2018-01-06 at 9.28

    And after checking your form I saw that your PayPal integration is not set:

    1515270659Screen Shot 2018-01-06 at 9.29

    So please insert a valid PayPal account email.

    This guide might help: https://www.jotform.com/help/391-How-to-Integrate-Form-with-Paypal-Standard-

    Let us know how it worked.

    Thank you!

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    guavatone
    Answered on January 08, 2018 at 03:26 AM
    Thanks a lot. Ive tried 2 PayPal emails and still get the message. I dont need PayPal integration as of now. Just regular email.
    Charles
    ...
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    guavatone
    Answered on January 08, 2018 at 03:26 AM
    Ok I see whats happening. I guess the items for sale are a part of a PayPal element.
    For now I just want to receive order requests so I can invoice though PayPal manually until future PayPal integration is set up.
    Do I need to delet the product selection and just creat a simple request or survey?
    Charles
    ...
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    guavatone
    Answered on January 08, 2018 at 03:26 AM
    I think I had it right for a minute by turning “authorization only” on but I am still being sent to PayPal after hitting submit.
    -Charlie
    ...
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    Nik_C
    Answered on January 08, 2018 at 05:02 AM

    You can do that, just use Purchase order integration instead of PayPal, here is how:

    1515405369screencast.gif

    Since purchase order integration is not processing payments you can use it in the way you described.

    Also, you can simply remove the existing integration and add Purchase order, the products you created prior will remain.

    This guide will help you as well: https://www.jotform.com/help/460-How-to-Create-Payment-Form-with-Purchase-Order

    Hope it helps.

    Thank you!

  • Profile Image
    guavatone
    Answered on January 08, 2018 at 05:24 PM

    You Rock! Thanks Soo so much