Why is our account suspended?

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    Lisac1 
    Asked on January 06, 2018 at 02:59 PM

    My account appears to be suspended and I do not know why 

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    TREVON
    Answered on January 06, 2018 at 04:15 PM

    Your account is suspended because the form 72818294181159 is collecting Credit card Information. This is a violation of our terms of use.

    Kindly confirm if we can delete the contentious fields and we will activate your account.

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    Lisa Costa 
    Answered on January 06, 2018 at 11:40 PM

    I was not aware I could not collect credit card information.  You can remove that field from my form and please re-instate my form immediately


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    Lisa Costa 
    Answered on January 06, 2018 at 11:43 PM

    Also,  AM I able to add a facebook like button to this current form already made up

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    liyam
    Answered on January 07, 2018 at 04:32 AM

    Thank you for your understanding, Lisa. 

    Yes, you can also add a facebook like button to your form. You can look into this widget for you to use on your form: https://widgets.jotform.com/widget/facebook_like_box

    You can also check out this guide to know more: https://www.jotform.com/help/88-Adding-Facebook-Like-Button-to-a-Form

    Thanks.

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    lisac1
    Answered on January 08, 2018 at 03:26 AM
    yes you can remove
    Lisa Costa, CTA, ACC
    Travel Specialist
    Office-732-761-1542
    Direct-732-610-3899
    lisac@timelesstravel.com
    www.TimelessTravel.com
    like my Facebook page at:
    www.facebook.com/lisacostatravelspecialist
    ...
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    TREVON
    Answered on January 08, 2018 at 07:27 AM

    The field has been remove d and your account activated. I also forgot to mention if your need to collect payment your can use Payment elements that we have already integrated with.

    Below is link on how to setup a payment form.

    https://www.jotform.com/help/chapter-7-Payment+Forms