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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    Submission count goes up incorrectly when editing (Bug)

    Asked by doleweerdinc on September 27, 2012 at 09:03 PM

    If I edit a submission, the counter increases by one, even though it is not a new submssion. See link.

    Page URL:
    http://screencast.com/t/IGiAalknw68a

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    JotForm Support

    Answered by jonathan on September 27, 2012 at 09:25 PM

    Hi,

    You are correct on this. I was able to replicate the editing counter issue.

    To what I know, the counter should not matter when just editing a submission. This must have been affected by recent updates on JotForm form builder.

    I will now elevate this to our Next Level support to be rectified immediately.

    Thank you for this information and even a great video too for it.

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    JotForm Support

    Answered by ozan on October 19, 2012 at 04:44 AM

    Hi,

    We have fixed this issue. Submission inline edit will no more increase the submission count. If you have any questions regarding this issue, please don't hesitate to reply this thread.