PayPal authorization but form still takes users to PayPal

  • guavatone
    Asked on January 6, 2018 at 7:11 PM

    i have my items set up for authorization but the submit button still takes users to PayPal 

  • Elton Support Team Lead
    Replied on January 6, 2018 at 10:17 PM

    That's because you are using Paypal Standard. When you submit the form, it would redirect to Paypal's checkout page.

    However, as far as I know, when the user completes the checkout, charges are still not automatic instead you will have to manually capture the user's payment within your Paypal's dashboard.

  • guavatone
    Replied on January 6, 2018 at 10:25 PM

    Thanks. Should I sandbox it to see? I can’t test PayPal with my own account.

    are there non-payment order templates available?

  • Elton Support Team Lead
    Replied on January 7, 2018 at 2:21 AM

    Yes, you can test it in Sandbox mode too. Guide: https://www.jotform.com/help/390-How-to-Test-your-PayPal-Payment-Form