The excel downloaded from a form doesn't show the IP and ID column

  • mguzmandofic
    Asked on January 7, 2018 at 2:48 PM

    Hi,

    When I am in "my forms", and I select "ver envíos", then appears options to download.

    In the lower table, I choose that shows the column IP and the colum ID.

    When I download the excel file this doesn't show the IP and ID column

    How Can I do that the excel file show the IP and ID column?

    I wait your answer.

    Thanks a lot

    Mauricio Guzmán

    Please see the athached images

    Jotform Thread 1341423 Screenshot
  • Welvin Support Team Lead
    Replied on January 7, 2018 at 4:40 PM

    Check both ID and IP from the settings option. That should do it;

    The excel downloaded from a form doesnt show the IP and ID column Image 1 Screenshot 20