Will I get charged in full if I upgrade my account from Bronze to Silver Yearly?

  • aaanoellegmailcom
    Asked on January 7, 2018 at 4:31 PM

    Hi,

    I created a free account yesterday and I upgraded to bronze today, but I would like to upgrade to silver instead. Does that mean paid full price for bronze and I will have to pay full price for silver on the same day?


    Can you please help out!

    Thanks



  • Jeanette JotForm Support
    Replied on January 7, 2018 at 4:53 PM

     No, if you upgrade to Silver, the amount that you just paid will be taken as credit. Let me know so I will upgrade your account to Silver.

  • aaanoellegmailcom
    Replied on January 8, 2018 at 3:26 AM
    Great, I just upgraded it
    Noelle
    ...