- minnieveraAsked on January 07, 2018 at 08:12 PM
I added a template from your list - and my account was auto suspended. I didn't get a chance to edit it or to enable encryption on the form.
Can you enable encryption on the form and reenable my account?
- JotForm SupportJanAnswered on January 08, 2018 at 02:54 AM
Your account (minnievera) is currently suspended. The form (Rental Application w/Background Information) was found on your account suspicious of phishing activity because it is collecting Social Security Numbers (SSNs) and Driver's License information.
This is a friendly reminder of best practices while using our platform. In no way, we want to interfere with your business.
I have deleted the guilty fields so that I can reactivate your account. If you really need to collect this information from the user, then you need to add the following to the form:
Hope that helps. If you have any questions, let us know. Thank you.