I cant log back in

  • Profile Image
    raywhitewodonga 
    Asked on January 07, 2018 at 08:33 PM

    Hi,


    I cant log back into the account that I made, I have tried to change the password by clicking that I had forgotten my password. If I try and make a new account it says the account name is taken.


    If you can let me know what I should do it would be appreciated.


    Thanks heaps!

  • Profile Image
    burcuc
    Answered on January 08, 2018 at 03:22 AM

    Hello raywhitewodonga,

    Your account was auto suspended by our anti-phishing system. JotForm has an automated anti-phishing system which scans all forms and mark them with probability of being used for phishing activities. 

    I have checked your forms, and I can confirm that they are not being used for any phishing activities. Your forms are whitelisted and your account is activated.

    Sorry for the trouble caused. Please try to sign in your account and get back to us if you have any trouble.

    Thank you