Change/cancel plan

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    John Busst
    Asked on January 07, 2018 at 10:50 PM

    I set up a jot form for a specific Anniversary event and no longer need it.  I  contacted you at the time and was told  a not for profit was offered a discounted plan rate.   I  did not hear back and we are having monthly payments withdrawn for a service we we have no need for.  Is there a way I can cancel the plan?

    Thanks for your help.

  • Profile Image
    ashwin_d
    Answered on January 08, 2018 at 04:55 AM

    Upon your request, I have gone ahead and cancelled your bronze monthly subscription plan. I have also processed the refund for your last subscription payment as well. Please allow 3-7 days for the amount to reflect in your account. 

    Please click on the following URL to apply to apply for non-profit discounts and upload relevant documents: https://www.jotform.com/nonprofit/pricing 

    If your application is approved, you will receive an email with a link to upgrade account which will give you discounted price.