- John BusstAsked on January 07, 2018 at 10:50 PM
I set up a jot form for a specific Anniversary event and no longer need it. I contacted you at the time and was told a not for profit was offered a discounted plan rate. I did not hear back and we are having monthly payments withdrawn for a service we we have no need for. Is there a way I can cancel the plan?
Thanks for your help.
- JotForm Supportashwin_dAnswered on January 08, 2018 at 04:55 AM
Upon your request, I have gone ahead and cancelled your bronze monthly subscription plan. I have also processed the refund for your last subscription payment as well. Please allow 3-7 days for the amount to reflect in your account.
Please click on the following URL to apply to apply for non-profit discounts and upload relevant documents: https://www.jotform.com/nonprofit/pricing
If your application is approved, you will receive an email with a link to upgrade account which will give you discounted price.