I was in the middle of a form creation and you killed my access

  • trooptwo
    Asked on January 7, 2018 at 11:05 PM

    My account was "AUTOSUSPENDED". What's going on?

  • Kiran Support Team Lead
    Replied on January 8, 2018 at 5:26 AM

    I have checked your email address and see that an account jjworld is registered using this address. This account is active and holding Bronze subscription plan. However, as I check the other username provided trooptwo, I see that it is suspended due to the form http://www.jotform.us/form/80068293284158 by our anti-phishing system. I have checked the form and see that there are no guilty fields on the form and so I have now activated your account. You should be able to login to the account normally. If you need any other assistance, please let us know. We will be happy to help.

    Sorry for the trouble caused.