Why Form is not updating on direct link?

  • LisaWorkingHard
    Asked on January 8, 2018 at 1:08 AM

    I have made some changes to a form and it is not updating on the internet. I am using a direct link, not embedding the form.

    Additionally, I have cleared my internet browser history and cleared the form cashes in my settings and the problem still occurs.

    This is a snapshot of my form in Jotform.

    1515391659Screenshot 2018 01 07 22 Screenshot 10

    Page URL: https://form.jotform.com/80055242683151
  • Nik_C
    Replied on January 8, 2018 at 6:22 AM

    I checked your form in edit and on preview mode but I wasn't able to replicate any issue the forms is reflecting the edit mode.

    1515410426Screen Shot 2018 01 08 at 12 Screenshot 10

    Are you still experiencing this issue?

    The image you provided is what I see in edit mode and on a preview.

    We'll wait for your response.

    Thank you!

  • LisaWorkingHard
    Replied on January 8, 2018 at 10:43 AM
    Well, overnight it seem so have miraculously repaired itself. It appears to be working today :)


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