- eiermannAsked on September 28, 2012 at 12:32 AM
Since a few days I can't export my submissions to excel or CSV anymore.
After downloading the file Excel says "Excel does not recognize this file format"
When I still try to open it the excel sheet looks like this:
Same for .csv.
This is the link to the submissions: http://www.jotform.me/submissions/21352317706953?
Thanks for your help
- jeanettebmzAnswered on September 28, 2012 at 01:01 AM
This is an issue that have been already addressed to our developers. We hope to have this issue resolved as soon as possible
We appreciate your patience on this
- moonzkieAnswered on September 28, 2012 at 09:40 AM
We are very sorry about this. The excel problem is now fixed.