Excel export doesn't work anymore

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    Asked on September 28, 2012 at 12:32 AM

    Hi there. 

    Since a few days I can't export my submissions to excel or CSV anymore.


    After downloading the file Excel says "Excel does not recognize this file format"


    When I still try to open it the excel sheet looks like this:


    Same for .csv.


    Any ideas?

    This is the link to the submissions: http://www.jotform.me/submissions/21352317706953?


    Thanks for your help

  • Profile Image
    Answered on September 28, 2012 at 01:01 AM

    This is an issue that have been already addressed to our developers. We hope to have this issue resolved as soon as possible

    We appreciate your patience on this

  • Profile Image
    Answered on September 28, 2012 at 09:40 AM

    We are very sorry about this. The excel problem is now fixed.