Header image is not being displayed in form.

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    capconnect
    Asked on January 08, 2018 at 05:39 AM

    Hi, have added a picture on the form which i can see in build form but not when published or when I send around the link. Please advise on how to correct.

    thanks

    Funda

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    ashwin_d
    Answered on January 08, 2018 at 09:15 AM

    I'm sorry for the trouble caused to you.

    The issue was caused because of the uploaded file name. I have fixed this issue in your form by uploading it again. Please test your form and see if the image is being displayed correctly. Please check the screenshot below:

    1515420937image.png

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    capconnect
    Answered on January 08, 2018 at 10:43 AM
    Thank you. For us to avoid again, what shall we call the files or not call going forward ?
    Works ok now
    Thanks
    Funda
    ...
  • Profile Image
    ashwin_d
    Answered on January 08, 2018 at 11:15 AM

    Your image file name has & and additional "." which was causing this issue. 

    I downloaded the file and removed the & from the file name and uploaded it again. That seems to have solved this problem. I also replaced space with "_" in the file name but that is not a requirement.