- capconnectAsked on January 08, 2018 at 05:39 AM
Hi, have added a picture on the form which i can see in build form but not when published or when I send around the link. Please advise on how to correct.
- JotForm Supportashwin_dAnswered on January 08, 2018 at 09:15 AM
I'm sorry for the trouble caused to you.
The issue was caused because of the uploaded file name. I have fixed this issue in your form by uploading it again. Please test your form and see if the image is being displayed correctly. Please check the screenshot below:
- capconnectAnswered on January 08, 2018 at 10:43 AMThank you. For us to avoid again, what shall we call the files or not call going forward ?
Works ok now
- JotForm Supportashwin_dAnswered on January 08, 2018 at 11:15 AM
Your image file name has & and additional "." which was causing this issue.
I downloaded the file and removed the & from the file name and uploaded it again. That seems to have solved this problem. I also replaced space with "_" in the file name but that is not a requirement.