Form Submission

  • metroprintedproducts
    Asked on January 8, 2018 at 10:02 AM

    The forms we have created for our sales reps to send in are now being emailed to the client. Would someone be able to assist me in figuring out how this is happening?

  • york
    Replied on January 8, 2018 at 10:28 AM

    This issue occurs due to setting up a wrong autoresponder recipient address as a form field. You can change the recipient email to the correct form field as you see from the picture.

    Form Submission Image 1 Screenshot 20

    If you do not know how to set up autoresponder emails please follow this guide: https://www.jotform.com/help/26-Setting-up-an-Autoresponder-Email

    I hope this helps.