I cannot access my account

Hi, my account has been suspended too. I can't log in so I can't know what's wrong with it. Thanks in advance for your help!

Your form is asking for credit card information using a Basic Text field. That's the reason why your account got suspended. As per our terms of use, collecting credit card information is not allowed in JotForm.

We need to remove the guilty fields so we can re-activate your account. If that is okay with you, please let us know.

If you want to collect payments, please use an order form. Here's a guide: https://www.jotform.com/help/165-Setting-Up-Your-First-Order-Form

 

Oh! sorry, wasn't my intention to break the terms of use. Yes, please, remove that field in order to reactivate my account. Thank you!
I will check the order forms to do it properly. Thanks again-

Thank you for your cooperation.

I have removed the guilty fields and re-activated your account back. You can now use your forms and account properly.

If you need further help, please let us know.