What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Mailchimp integration is broken

    Asked by AAVAHotel on September 28, 2012 at 03:31 AM

    Hi Jotform, I am attempting to integrate my form into Mailchimp. I have created a 10 field form, nothing special, mostly normal text fields. I have selected Mailchimp integration, added the API key, selected my opt-in options etc. But when I get to the field mapping section, my Jotform fields are not showing. Of the 10 fields, only 2 show up ... email isnt even available. Can you please fix your Mailchimp integration? I need to know that your integration works correctly before I can start selling your services to our clients. Thank you.

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    JotForm Support

    Answered by Rodjit on September 28, 2012 at 05:58 AM


    I have tried the integration to one of my forms and all seems to be working fine (http://pbrd.co/OZgTII), can you please provide us the form URL where this issue happen during integration?

    Also, as a solution please try to logout, clear your page cache and login again and do the integration for the second time.

    Please let us know if the problem still exist so I can forward this to the higher support team.