Youtube Video Widget: stopped working

  • Profile Image
    warrior
    Asked on January 08, 2018 at 11:01 AM

    We have several training courses with YouTube videos embedded in them Like this one: https://form.jotform.com/warrior/rigging-safety-course  

    The video embeds stopped working today. They have all been working fine for months, but suddenly the form will not display the widget. Just a blank screen.


    Please help us get this resolved.

    Thanks;

    Dwayne

  • Profile Image
    aubreybourke
    Answered on January 08, 2018 at 11:47 AM

    I cloned your form and was able to reproduce the problem. The YouTube video widget is setup correctly but doesn't display the video.

    I found many errors on the browser console.

    So I have escalated this issue to Level 2 support. They will investigate and post a response on this thread.

     

  • Profile Image
    aubreybourke
    Answered on March 14, 2018 at 10:15 AM

    Can you check your form once again? The problem seems to have been resolved.

    https://form.jotform.com/71426926819971