Unable to modify an existing form

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    Asked on January 08, 2018 at 12:11 PM

    I created a form about a year ago and it has been working great.  However, i would like to add a few more questions and I click on My Forms, it shows me the form but I am unable to click on it or do anything with it.  Please advise.

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    Answered on January 08, 2018 at 01:01 PM

    We are currently not experiencing any issues with the My Forms page or the Form Builder. I checked it with both Google Chrome and Mozilla Firefox. Here's a screen capture:


    I suggest you log out from JotForm and then restart your browser. After that, log back into your account and try it again. If the issue persists, please check if it will work on another browser. Lastly, you might need to clear the browser's cache of the non-working browser.

    Hope that helps. Let us know if you are still having issues. Thank you