Form Emails: Why is attached file showing empty?

I have seen a previous question about this, but I am having a problem with an attachment (pdf 554KB or word 49KB) being attached as 0KB.

When i test this, I can email the documents to myself without any problem. It's just as attachments to autoresponders that i have this problem.

Anything I can do.

Many thanks

Nicholas

I would recommend you to upload the file attachment making sure that there are not spaces on the file name. 

If the problem persists, please share us the form where you're experiencing this so we can further test and investigate the problem. 

We will wait for your response. 

Hi Kevin

Thank so much for your response. Problem solved!!

With relief

Nicholas