- OlgasperezAsked on January 08, 2018 at 04:57 PM
Need to fix asap I have customers who need to make the purchase today
- JotForm SupportKevin_GAnswered on January 08, 2018 at 06:48 PM
I have checked your form and it seems to have been integrated with Square, please note that the error you have received happens when you have not successfully integrated your form with your Square account.
I have also tested your form and it seems to have triggered the correct error, I used a testing cc info:
May you please check and see if the same error happens again?
If the problem persists, please check the web console for any errors that may be appearing on the developers tool, this guide will help you doing so: https://www.jotform.com/help/453-How-to-get-a-console-report-from-most-common-browsers
Please share us the image following this guide (do not attach the email on a reply to this forum response, otherwise the image will not reach this thread): https://www.jotform.com/help/438-How-to-Post-Screenshots-to-Our-Support-Forum
We will wait for your response.