Sharing encryption file key through iTunes.

  • kendracampbell1
    Asked on January 8, 2018 at 6:41 PM

    The iPhone app says share the key through iTunes. But it doesn’t say how. 

    Jotform Thread 1342729 Screenshot
  • Ashwin JotForm Support
    Replied on January 9, 2018 at 1:29 AM

    I would suggest you to please take a look at the following guide which should help you on how to copy the key file to iTunes:  https://www.jotform.com/help/402-How-to-view-Encrypted-Submissions-in-the-iOS-Mobile-App

    You need to check point number #5, #6, #7 & #8.

    Hope this helps.

    Do get back to us if you have any questions.