Sharing encryption file key through iTunes.

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    kendracampbell1
    Asked on January 08, 2018 at 06:41 PM

    The iPhone app says share the key through iTunes. But it doesn’t say how. 

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    ashwin_d
    Answered on January 09, 2018 at 01:29 AM

    I would suggest you to please take a look at the following guide which should help you on how to copy the key file to iTunes:  https://www.jotform.com/help/402-How-to-view-Encrypted-Submissions-in-the-iOS-Mobile-App

    You need to check point number #5, #6, #7 & #8.

    Hope this helps.

    Do get back to us if you have any questions.