Integration with Google Sheet stopped working

  • Profile Image
    seedstars
    Asked on January 09, 2018 at 04:51 AM

    Hello 

    I have had this Jotform for about 3 weeks and just yesterday the integration with Google Sheets stopped working.

    There are 3 new submissions but yet they're not showing up on my spreadsheet. I have attached a screenshot below.

    Please help! And how do I make sure this won't happen again?

    Please reply back to charli.tjoe@seedstars.com

    T
    hanks

  • Profile Image
    ashwin_d
    Answered on January 09, 2018 at 07:17 AM

    I'm sorry for the trouble caused to you. 

    I am unable to clearly check the header in the screenshot which you have shared. Did you make any changes in any of the column header of your integrated google spreadsheet? Please note that editing column header will cause the integration to break.

    I have synced your google spreadsheet again. I would suggest you to please check your google spreadsheet and see if the missing submissions are being displayed or not.

    We will wait for your response.