What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Submissions not loading

    Asked by convenus on September 28, 2012 at 09:49 AM

    Hi - when i open an individual form the submissions are not loading. I am left with a grey panel with no data.

    An example of this can be seen beloiw but it happens with all of my forms.

    Thanks for your help.




    Page URL:

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    JotForm Support

    Answered by idarktech on September 28, 2012 at 10:14 AM

    Hi Simon,

    I can't seem to replicate the problem, I was able to access your submissions page fine. Would you mind if you could try clearing your browsers cache/cookies and try it again? This might help.

    If the problem still persist on your end, please let us know so we can further assist you. Thanks.

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    Answered by convenus on September 28, 2012 at 10:16 AM

    Thanks will do - problem seems to have stopped now. These are secure forms and were redirecting to jotformeu but hopefully all is now well.

    Kind regards