Submissions not loading

  • Profile Image
    convenus
    Asked on September 28, 2012 at 09:49 AM

    Hi - when i open an individual form the submissions are not loading. I am left with a grey panel with no data.

    An example of this can be seen beloiw but it happens with all of my forms.

    Thanks for your help.

    Simon

     

    http://www.jotformeu.com/submissions/22702382509956

  • Profile Image
    idarktech
    Answered on September 28, 2012 at 10:14 AM

    Hi Simon,

    I can't seem to replicate the problem, I was able to access your submissions page fine. Would you mind if you could try clearing your browsers cache/cookies and try it again? This might help.

    If the problem still persist on your end, please let us know so we can further assist you. Thanks.

  • Profile Image
    convenus
    Answered on September 28, 2012 at 10:16 AM

    Thanks will do - problem seems to have stopped now. These are secure forms and were redirecting to jotformeu but hopefully all is now well.

    Kind regards

     

    Simon