Asana integration: The Project dropdown is not showing up?

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    vsdgkk
    Asked on January 09, 2018 at 05:21 AM

    Hi

     

    I have created a simple form and have linked Jot to Asana through your integration process. I see in the help that once i select the workspace i should get a team dropdown. I dont see anywhere in Asana to assign teams? 

    Following the team dropdown should be the project dropdown, im not sure if team is a pre requirement and thats why i cant select the project?

    Any idea what it is that im doing wrong?

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    Ardian_L
    Answered on January 09, 2018 at 07:45 AM

    Can you please follow the instructions on the link below on how to integrate JotForm with Asana.

    https://www.jotform.com/blog/323-Asana-JotForm-Join-Forces-

    If you are still having issues, please let us know.

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    vsdgkk
    Answered on January 09, 2018 at 08:36 AM

    I am disappointed with this reply as clearly only the subject line was read without any effort to read the actual description.


    As stated in my question i did follow the guide and Jotform integration is not proceeding to the point that you select a project.


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    BDAVID
    Answered on January 09, 2018 at 09:43 AM

    We apologize for the inconvenience. You need to fill the dropdowns in the correct order(top to bottom). So, if the Project dropdown is not showing up, can you please share a screenshot of your Asana settings, so we can forward it to our back-end team?,

    It should be similar to this:

    1515508951asana.png

  • Profile Image
    vsdgkk
    Answered on January 09, 2018 at 09:51 AM

    1515509449jotform.JPG

    As requested. No further dropdowns appear, as the tutorial shows.

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    Ardian_L
    Answered on January 09, 2018 at 10:01 AM

    I have submitted the issue to our developers and you will be notified on this thread as soon as possible. We are sorry for any inconvenience caused.

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    Furens
    Answered on January 14, 2018 at 02:20 AM

    Same issue here, any news?

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    Ardian_L
    Answered on January 14, 2018 at 03:58 AM

    I have contacted the developer that is assigned to this issue. You will be notified shortly on this thread. 

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    Furens
    Answered on January 30, 2018 at 12:12 PM

    two weeks...nothing new?

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    BDAVID
    Answered on January 30, 2018 at 12:34 PM

    We have not received any updates yet, unfortunately, there isn't an estimated time-frame for a resolution.

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    vsdgkk
    Answered on January 31, 2018 at 02:23 AM

    @Furens im just using google forms integration. It works fine and is easy to use. As this issue basically removes any reason for me to use JotForm.

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    Furens
    Answered on January 31, 2018 at 02:05 PM

    @vsdgkk Thank you. I'm going to try it out.

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    widgets
    Answered on March 12, 2018 at 10:35 AM

    Hi we apologize for the inconvenience. We identified the problem and it has been fixed. Please try and let us know if the problem persist.

    Regards,
    Widget Team