How to add the name of the person in the email alert?

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    Asked on January 09, 2018 at 05:28 AM

    Is it possible for the auto email response be personalised to include the name of the person that fill in the jotform.

    This is a re-post of a comment on Explanation of Email Notification and Autoresponder Settings

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    Answered on January 09, 2018 at 07:58 AM

    Yes, this is possible. You will notice in the body of your email alerts are texts enclosed with { and }. These are template variables which will be replaced by the values from the information submitted to your form. Provided that you have your field assigned for getting names of persons filling up the form, what you just need to do is find the one for the name and use it either for the sender name, paste it on the subject line, or place it somewhere within the body

    Here is an example:

    In my form there are the fields name and email


    When we go to the email notification settings, you will see on the Sender Name setting under Recipients tab where you can change it to Name, rather than JotForm.


    If you would like to add the name on the subject line, or anywhere, you will see the template variable such as {name} (it may come as different depending on the label that you used) and place it in your subject line or anywhere where you can paste the text


    If you have other questions or if I am misunderstanding your concern, please let us know.