Survey form not showing properly on mobile viewing

  • KMGOrange
    Asked on January 9, 2018 at 6:59 AM

    Hi there,

    Page 4 of a form of mine is not showing on Mobile. This is the credit card info capture page.



  • David JotForm Support Manager
    Replied on January 9, 2018 at 8:49 AM

    The issue is reproducing in our end too:

    1515505468mobileview Screenshot 10

    However, the issue only happens in the embedded form, as it works fine through the direct link:

    1515505601mobileview2 Screenshot 21

    Please try using a different embedding method, I would suggest you the Iframe code: https://www.jotform.com/help/148-Getting-the-Form-iFrame-Code