Why is theme not displaying fields properly?

  • KCHDA
    Asked on January 9, 2018 at 8:35 AM

    on the dance level selection the theme chosen has reduced the vertical view of the choices within the field - how to get it to show all the options?


    on the additional entrance admission there is no box showing up where a person would enter the number of additional tickets they wish to purchase.

    Also, I noticed that there are a lot of conditions on your form with the missing field error, please fix them or the other conditions may not work as expected. 

     the above blurb was from one of the techs, have these gone missing because I changed the background theme? they were there on the previous form.....

    Jotform Thread 1343174 Screenshot
  • TREVON
    Replied on January 9, 2018 at 9:52 AM

    I have checked on the form in question and I have replicated the error. I would kindly request for more time to check on how we can fix the error. I will update you on this thread with a solution on the same.

  • TREVON
    Replied on January 9, 2018 at 9:59 AM

    On the second issue about error with the conditional logic I have opened a separate thread here: https://www.jotform.com/answers/1343247-Why-is-Conditional-logic-showing-Missing-field-error-

    The issue has been addressed in the thread above.

  • TREVON
    Replied on January 11, 2018 at 12:26 PM

    Apologies for taking long to respond to your earlier issue.I have checked on the form and seems to be OK when I cloned your form today. The form displayed the textbox properly displaying section you can input data to textbox.

    Below is the form I cloned: https://form.jotform.com/80104368008954

    Kindly feel free to clone and use the form.