Issue with service

  • Profile Image
    IDEXConsulting
    Asked on January 09, 2018 at 11:40 AM

    We have a campaign running where people are directed to our website to complete a form to download a guide. We have noticed that the service has gone down as when we go to submit the form, a warning pop up says

    Temporarily Unavailable
    We are currently experiencing abnormally high traffic volume and working to restore all services as quickly as possible. Thank you for your patience.

     

    I was wondering how soon will this be fixed as we have had to pause a paid advertising to stop directing traffic to our website.



  • Profile Image
    david
    Answered on January 09, 2018 at 12:17 PM

    There was a temporary error with one of our EU servers that should now be resolved.  Let us know if the issue persists and we will be happy to have another look.