- IDEXConsultingAsked on January 09, 2018 at 11:40 AM
We have a campaign running where people are directed to our website to complete a form to download a guide. We have noticed that the service has gone down as when we go to submit the form, a warning pop up saysTemporarily UnavailableWe are currently experiencing abnormally high traffic volume and working to restore all services as quickly as possible. Thank you for your patience.
I was wondering how soon will this be fixed as we have had to pause a paid advertising to stop directing traffic to our website.
- JotForm SupportdavidAnswered on January 09, 2018 at 12:17 PM
There was a temporary error with one of our EU servers that should now be resolved. Let us know if the issue persists and we will be happy to have another look.