What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I have had my form shut down on my site: www.mattpattenforohio.com

    Asked by Matt Patten on September 28, 2012 at 12:22 PM

    I paid on line on September 22, 2012 Order #  INT120922-3800-90575


    I can not accept anything online now and everything is shut down on my site for submittals. Please contact me and fix this so that my site works again.






    2 screens are shut down:





    Page URL:

  • Profile Image
    JotForm Support

    Answered by Rodjit on September 28, 2012 at 12:34 PM


    We are sorry for the inconvenience this may caused you but seems like they are all up? Please check images below;



    Have you tried clearing your page cache? If no, please try and please let us know if the problem still happen.