Not all questions are available to be translated in Form Settings

  • braultp
    Asked on January 9, 2018 at 4:11 PM

    Hi. We use bilingual forms (French / English).  When I go into Form Settings / Show More Options / Translations / Edit, I see most of the French form's questions but not all of them.

    Would you have heard of such an issue before and is there something that I should do to correct this?  I have made a workaround by changing the label of the question to show both French and English.  But it would look more professional if the label was unilingual in both versions.

    Thanks

    Jotform Thread 1343875 Screenshot
  • Marvih
    Replied on January 9, 2018 at 6:00 PM

    It is because the field on your picture is from a widget "Form Calculation".

    The workaround for this is.

    1. Add a Short Text Entry field above your Cost (Form Calculation) widget.

    Not all questions are available to be translated in Form Settings Image 10

    2. Add a Update/Calculate field conditional logic and set the condition like the image below.

    Not all questions are available to be translated in Form Settings Image 21

    3. Hide the "Form Calculation" widget.

    Not all questions are available to be translated in Form Settings Image 32


    4. Then in your form Settings > Translations. You can click "Edit" in the English Translations to correctly translate the Short Text Entry field.

    Not all questions are available to be translated in Form Settings Image 43

    Not all questions are available to be translated in Form Settings Image 54


    Hope this helps, please let us know if you are having difficulty or needs further assistance.


  • braultp
    Replied on January 10, 2018 at 12:30 PM

    It makes sense and I applied your example to my form but for some unknown reason, the 'hidden' fields are still visible.

    1515605339Jotform Fields are visible yet Screenshot 101515605353Jotform Fields are visible yet Screenshot 21


    1515605395Jotform Fields are visible yet Screenshot 32

  • BJoanna
    Replied on January 10, 2018 at 1:55 PM

    The fields are shown because the Show/Hide conditional logic that you set is overriding the Hide Field option.

    Remove the hidden fields from the first and third condition. Set the conditions like this.

    1515610117condition Screenshot 10

    Here is my demo form: https://form.jotform.com/80095816651965 

    Feel free to test it and clone it

    Hope this helps to solve the issue. 

  • braultp
    Replied on January 10, 2018 at 2:42 PM

    Bingo !  You really are hot!  Many thanks