Jotform Site Keeps Signing Me Out

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    realdeallaundry
    Asked on January 09, 2018 at 08:05 PM

    There is definitely something wrong with the Jotform Site. Every time I log on to edit my form, before I have the opportunity to edit the form the site signs me out. I sign back in and it does the same thing over and over again. Will this be fixed anytime soon?

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    Jim_R
    Answered on January 10, 2018 at 02:53 AM

    We never had any reports today similar to what you're describing. To ensure that our log in system works, I gave this a try with a fresh login session with my own account and everything seems to be working as intended.

    Does this happen when you try to edit ALL forms, or just with a specific form? If it's for a specific form, please share the FORM URL with us so we can have a look.

    For the time being, I cleared your FORM CACHE from our end. From your side of things, please clear your browser's cache and cookies then try again with a new log in session.