Form being cut off on mobile site version.

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    cheesewake136
    Asked on September 28, 2012 at 02:37 PM

    Hello!

     

    I have a quick question regarding a form ive added to a mobile site. If you go to this link on a phone you will see what I mean. The form is at the very bottom of the page. http://www.hawkwebdesign.net/westexas/services.html

     

    Why is this happening?

     

    Thanks in advance for your help!

     

    Chris

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    EduardoMendez
    Answered on September 28, 2012 at 02:46 PM

    @cheesewake136

    We are currently testing to reproduce the issue.  Can you please share with us the borwser that you are using?

    Thanks

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    cheesewake136
    Answered on September 28, 2012 at 06:25 PM

    Im using the stock android browser. 

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    cheesewake136
    Answered on September 28, 2012 at 06:25 PM

    From my phone

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    Deygus
    Answered on September 28, 2012 at 07:20 PM

    Hello, please accept my apologies and I hope that we can help you resolve this issue. This seems to be related to the Android's Default Browser with reading your form from your website.

    Have you tried going to it with an Android related third-party mobile browser? I tried this on my iphone and it is working fine in both Safari and Skyfire's browsers just to test it out on a different type of smartphone.

    I did some testing and it appears to occur mainly because the form is somewhat lengthy. You may want to try embedding the form within an iFrame on your website to see if that helps correct any issues on Android.

    If that does not work, you may want to consider using a Page Break via your form tools which will allow you to separate the form into 2 or more sections thus shortening the page's loading and resources which can sometimes timeout and not work properly due to data limitations on mobile browsers. 

    I hope this can help but if not please let us know so that we can help you more.