- elizabethwestwoodAsked on January 10, 2018 at 05:26 AM
I have been told that my finance department have already paid to upgrade to a silver package but my account does not show this. Please could you check for me?
- JotForm SupportAdrianAnswered on January 10, 2018 at 09:37 AM
Your account still shows as FREE on our side as well.
What payment method did the finance department use?
Checks, Purchase Orders, and Wire transfers can take a few days to complete.
- Elizabeth WestwoodAnswered on January 10, 2018 at 10:22 AM
It should have been by credit card. I will check again tomorrow.
- JotForm SupportBDAVIDAnswered on January 10, 2018 at 11:31 AM
Perfect, we will look forward for your response.