Quiz Form App: not receiving the quiz results

  • Profile Image
    max123jot
    Asked on January 10, 2018 at 10:49 AM
    i do not seem to be receiving quiz results

    for example for this form submitted yesterday

    https://form.jotform.com/61754777771167

    pls advise

  • Profile Image
    BDAVID
    Answered on January 10, 2018 at 10:54 AM

    Are you referring to not receiving results via email? If that is the case, please check your spam folder, if you find the notifications there, make sure to mark them as NOT SPAM. In addition to this, you may whitelist our domain names and sending IP addresses within your email service provider: https://www.jotform.com/help/145-Whitelisting-JotForm-IP-Addresses-and-Domains 

  • Profile Image
    max123jot
    Answered on January 10, 2018 at 01:43 PM
    yes
    was in spam
    i undid it
    and could see the quiz as in jotform email
    but.....
    i am still not receiving the quiz results as a separate email
    hope you can advise
    m
    ...
  • Profile Image
    Welvin
    Answered on January 10, 2018 at 02:37 PM

    Allow me to respond here.

    Your form (62414481076151) doesn't have a submit button. Please note that the form needs to have it so users can submit the form. You will only get the result once the form is submitted, see to it that you have already configured the form through the Quiz App page.

    Would you mind taking a screenshot of your configuration on the Quiz app page? 

    Note that you've shared us two forms, this one 62414481076151 and 61754777771167. Which one is your final form? Or you mean both are used? 

  • Profile Image
    max123jot
    Answered on January 12, 2018 at 10:04 AM

    thanks

    you are correct

    https://form.jotform.com/62414481076151 


    provides users access to quiz ans and so does not have a submit button


    i have attached a screen shot of the quiz app for 

    https://www.jotform.com/build/61754777771167


    also for the form below i am also not receiving the results page for the quiz

    https://form.jotform.com/60543937360154

    utd


     please advise

    m1515769428quiz scrnshot 1-12-2018 8-54-0


  • Profile Image
    BJoanna
    Answered on January 12, 2018 at 11:53 AM

    Why did you added {35}, in front of your email address? 

    1515774842email1.JPG

    Please add only your email address and test the form again. 

    I tested your form https://form.jotform.com/60543937360154 and I receive an Autoreponder email. The email Notification was also sent to your email address. 

    1515775171email2.JPG


    Did you receive an email from my test submission?  

  • Profile Image
    max123jot
    Answered on January 12, 2018 at 12:43 PM
    yes i receive this info
    but....
    i do not receive the quiz results as ###% of answers correct as i had in
    the past
    with regards to {35}
    i was informed by a previous jotform communication to add this so that user
    would receive the information also at their email adr which for this form
    is {35}
    m
    ...
  • Profile Image
    BJoanna
    Answered on January 12, 2018 at 12:54 PM

    Regards {35} - I did not know that that was possible. I found your other thread and I also made a test on my form and it is working correctly, so please disregard my reply previous reply to remove {35}. 

    I think that you are not receiving the Quiz results because on the screenshot you provided 'Use Custom Email Page.' option is not checked. Please check this option, save the quiz and test the form again. 

    1515779625quiz.JPG

  • Profile Image
    max123jot
    Answered on January 12, 2018 at 01:43 PM
    thanks
    i made the check box active here
    but on this form
    https://form.jotform.com/60543937360154
    the custom check box is clicked and i dont yet receive the results score
    {161};max.maizels@gmail.com;lhpbraga@gmail.com
    pls advise
    ...
  • Profile Image
    BDAVID
    Answered on January 12, 2018 at 01:54 PM

    Since that does not work, could you give it a try using: max.maizels@gmail.com, lhpbraga@gmail.com, {yourTests}

    As well only to on recipient: max.maizels@gmail.com

  • Profile Image
    max123jot
    Answered on January 13, 2018 at 09:29 AM

    the form does not seem to be working as expected

    the top few answers are registered, but the rest are not

    pls advise


    1515853693udt quizform.jotform.io thanky


  • Profile Image
    Mike_G
    Answered on January 13, 2018 at 02:52 PM

    I have moved your new concern to a new thread considering that it is about another topic.

    To go to that thread, please click this link.

    We will be attending to your account there shortly.