- lylesnyderAsked on January 10, 2018 at 12:47 PM
In Facebook Messenger, I received messages from my deceased mother-in-law. Amazing! She was contacting me about a grant for free government money.
Well, I figured it out pretty quickly it was not my grandmother, but instead some scammer. However, here is the link they sent... https://form.jotform.com/73504355066152
You can see that it is a form of abuse. It'd be my hope that your company has character and integrity and will stop the user who is creating such a form.
Also... one should not have to have a login for your site in order to contact you. After you respond, I will be deleting my account.
Lyle Snyder - firstname.lastname@example.orgPage URL:
- TREVONAnswered on January 10, 2018 at 02:19 PM
Thank you for contacting us on this matter. Would you kindly share a screenshot of the messenger message to assist us follow up further on this matter.
This will provide us with the evidence to make further investigation before we take measures o the account used to scam you. Below is how you can share an image to our forum: https://www.jotform.com/help/438-How-to-Post-Screenshots-to-Our-Support-Forum
On the second issue, kindly o note that you do not have to register to post on our forum. We ask for email sot that once we respond to the thread a notification is sent to your email and you can read our response.
- TREVONAnswered on January 10, 2018 at 02:50 PM
Thank you for your quick response. Sorry you may have misunderstood my earlier statement. You said you got a message from Facebook Messenger informing you about the grant.
What I was requesting is a snapshot of the Facebook message so that once we take action on the suspected account or when we are making further inquiries with account owner we can refer to the message used to link users to their form.
- lylesnyderAnswered on January 10, 2018 at 03:03 PM
Treyvon: Okay. Though one look at the form page and you should be able to tell it's abusive/scamming.
- JotForm SupportaubreybourkeAnswered on January 10, 2018 at 05:55 PM
OK, Thank you for notifying us about this issue. We go to great lengths to fight scammers, spammers, and phishers abusing Jotform.
So I have gone ahead and suspended the account for this form.