I have a customer whose business relies on my form and I need to know if it is working

  • Xlb
    Asked on January 10, 2018 at 12:50 PM

    I NEED a replay ASAP as I have a customer who business relies on this form , is it working ? I worked out my situation a few weeks ago about auto billing and was confident I was good 2 go.


    G Exelby



  • Welvin Support Team Lead
    Replied on January 10, 2018 at 2:16 PM

    Your forms are temporarily disabled because you've maxed out your File Storage limit. You have 148MB of files in your forms. Your auto renewal on Dec 30, 2017 has been refunded, so you are now on the free plan. If you wish to continue using the Bronze Plan, please re-upgrade your account.