I keep getting repeat emails from submitters

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    Fjones3
    Asked on January 10, 2018 at 01:37 PM

    why would that happen?

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    jonathan
    Answered on January 10, 2018 at 02:39 PM

    I reviewed your form email settings but I did not find anything unusual that will caused the repeated emails.

    1515612793zzz 2018-01-11 03.29.59.png

    What I did found however is that there were repeated multiple submissions from the same submission using the EDIT submission.

    Because the Send on Edit option is enabled on the email, submitting the edited submission will trigger the email alert every time.

    1515613159zzz 2018-01-11 03.38.47.png