- limmyAsked on January 10, 2018 at 01:44 PM
Hi, I'm creating a form to sell 2 backpacks, and I've created subproducts for both. Under the first one, an item subtotal is shown, but I cannot get it to show for the second product.
Also, is there a way to show the total of all the products being ordered, or is this only reflected at the payment page? FYI, I am using Stripe.
Thank you for your help.
- JotForm SupportjonathanAnswered on January 10, 2018 at 02:54 PM
I reviewed your form and I see the sub totals for sub products were working.
As for the Total, there seems to be a mistake on your Shipping cost settings. The Total Price should be showing by default on the payment field since you have enabled Shipping Cost.
however in Shipping, I noticed that the amounts were just zero(0) value. Because the values were just set as zero(0), the Total Price will not show at this setting.
If you do not intend to have Shipping Cost, you should disable/remove them instead. And then set the Total Price to ON.
Let us know if this did not fix the issue.