How I can disable the disposable email

  • teamgmw
    Asked on January 10, 2018 at 2:14 PM

    I saw many client send email from disposable email from my form, how I can disable the disposable email?

     

    I want, no one can put disposable email id in my form.

     

    Is it possible?

  • jonathan
    Replied on January 10, 2018 at 3:31 PM
  • teamgmw
    Replied on January 10, 2018 at 10:43 PM

    I use Email validator but it accept disposable email.

  • Support_Management Jotform Support
    Replied on January 11, 2018 at 4:46 AM

    If you already use the EMAIL VALIDATOR widget and people still use disposable emails, this could only mean "real people" and not bots are sending these. Keep in mind that most disposable emails have a temporary inbox that can be used to verify sign ups, registrations, or in your case verifying an email they entered on your form.

    Sadly, this is something that is beyond your (or our) control. The least you could do is to limit these people's submissions by enabling Unique Submissions on your form. If you're interested in giving that a spin, look at your options through the guide below.

    Complete guide: How-to-Set-Unique-Submissions-on-a-Form

    Can you share the FORM URL with us so we can at least have a look at your form and check these disposable emails you're referring to?