All fields are not included in the PDF submissions

PDF doesn't include all fields I created by the editor

UPDATE: We are excited to announce that we have just released the new version of JotForm PDF Editor.

Kindly go to your submissions page and click on the PDF icon and click on "Customize PDF".

Now, click on the "Reset" button to reset all fields.

I hope this helps, but let us know if you have further questions.

Hi, I've already tryied to reset the PDF but without results. Below you can see my complete form in preview mode (I've cutted/paste everything in a couple of column into jpg image). If you try to generate PDF yourself you'll see just three pages and incomplete form. All text box are removed and I don't know why! Please help me. I need that PDF have same contents as below.

Please enable the "Show Headers and Texts" option in the Submission panel. To view the submission panel, please follow this guide: https://www.jotform.com/help/269-How-to-View-Form-Submissions

Try it and let us know if the issue still persists. Thank you.

Hi, thanks for your help.
I solved visible fields, text and header, but there is a strange
effect: some of dimensions of characters fonts are different from
preview to PDF.

In the form editor I setup Verdana 11 in some text field but in
PDF layout the font size are random (see image)
What can I do?
Thanks




Il 11/01/2018 02:34, JotForm ha
scritto:



New response received



A new response has
been received:




Answered by John_Benson

Please enable the "Show Headers and Texts" option
in the Submission panel. To view the submission panel,
please follow this
guide: https://www.jotform.com/help/269-How-to-View-Form-Submissions

Try it and let us know if the issue still persists.
Thank you.


View
this thread on browser » Unsubscribe
Thread

1515634484
...

Can you please upload your image again. Unfortunately there is no image in your latest reply. We will be waiting for your reply.

Can you see it now? I replied the email from my Thunderbird
client because via web chapta generate a spam error!
I'm still waiting a feedback tnks
Max





Il 11/01/2018 15:08, JotForm ha
scritto:



New response received



A new response has
been received:




Answered by Ardian_L

Can you please upload your image again.
Unfortunately there is no image in your latest reply. We
will be waiting for
your reply.


View
this thread on browser » Unsubscribe
Thread

1515679730
...

Unfortunately no, can you please upload the image in imgur or dropbox or anything similar and provide the url? 

We are sorry for any inconvenience caused.

http://www.pcbplus.net/different%20chars.jpg

here you are!
Max


Il 11/01/2018 17:10, JotForm ha
scritto:



New response received



A new response has
been received:




Answered by Ardian_L

Unfortunately no, can you please upload the image
in imgur or dropbox or anything similar and provide the
url? 
We are sorry for any inconvenience caused.


View
this thread on browser » Unsubscribe
Thread

1515687041
...

Thank you for clarification. Did you try to customize your PDF submission. 

https://www.jotform.com/help/384-How-to-Customize-PDF-Submissions-Report

If you are still experiencing the issue, let us know so we can submit the issue to our developers. Thank you!

Yes, I've  already checked the window
"Customize PDF".

See this image: http://www.pcbplus.net/samplewrongsize.jpg




Il 11/01/2018 18:18, JotForm ha
scritto:



New response received



A new response has been received:



Answered by Ardian_L

Thank you for clarification. Did you try to
customize your PDF submission. 
https://www.jotform.com/help/384-How-to-Customize-PDF-Submissions-Report
If you are still experiencing the issue, let us know so
we can submit the
issue to our developers. Thank you!


View this thread on browser » Unsubscribe Thread

1515691124
...

You can try to increase the font size of the texts in your form from the PDF Design page (Customize PDF). Hover the field and click the "wrench" icon to see the editing tools.

Result:

If you have other questions, please feel free to contact us again anytime.

UPDATE: We are excited to announce that we have just released the new version of JotForm PDF Editor.