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sdomin2Asked on January 10, 2018 at 3:04 PM
We are at our form limit and each time that I delete a form, the form is automatically restored. How can I permanently remove a form?
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David JotForm SupportReplied on January 10, 2018 at 6:03 PM
I checked with a test form from your account and I was able to delete and purge that form. As far as I can tell, it should be possible to do so from your end. If you still cannot, try a different browser to see if the issue persists, Chrome or FireFox tend to work best.
On a side note, it is not necessary to delete forms to reduce the total. The total only counts active forms. You can archive/disable forms and they will no longer count towards the total.