- fcfritasAsked on January 10, 2018 at 03:18 PM
My form called CADASTRO is not auto responding. It doesn't send email to me and to the client.
It has the same configuration of the other forms I have called RESERVA. This second one works properly.
- JotForm SupportBDAVIDAnswered on January 10, 2018 at 06:38 PM
Please check your spam folder, if you find the notification there, make sure to mark them as NOT SPAM. If the issue continues, can we try doing a real submission on your form?
- fcfritasAnswered on January 11, 2018 at 07:43 AMYes you can.I have another question. If my client has already filled the form and he
comes back too make another reservation, is there a way he can visualize
the data that he filled before? Like, his is already a client and don't
need to fill it up again unless something in his personal data has changed
like his phone number or address.
How can I manage this? Is the client able to change his old data or simply
visualize the data he had entered the first time he used my service?
2018-01-10 21:38 GMT-02:00 JotForm :
- JotForm SupportRichie_PAnswered on January 11, 2018 at 10:01 AM
Did you see your email notifications already? Was the issue resolved?
To avoid confusion, I have moved your second question to this thread https://www.jotform.com/answers/1345907-How-to-let-clients-change-their-submissions
We will answer your second question shortly.